Postage & Packaging

All UK postage & packaging is including in the price shown.

Orders should arrive within 7 working days of confirmation of order subject to stock availability.

If there is going to be a delay we will contact you immediately by email or telephone.

For overseas postage costs please contact us.

Returns Policy

We endeavour to supply all Calamity Creations products to the highest standard & believe that you will be delighted with your purchase. However in the unlikely event that you are not totally satisfied in any way you are able to return the item by following the steps below.

• You must contact us immediately by email or phone if your product arrives damaged. Photographic proof of damage may be required.

  The Carrier will require claims to be made within 7 days from receipt of goods.

• If we have sent you an incorrect product then we will replace it or refund you & cover the cost of return postage.

• "Changing your mind" is not usually accepted as a valid reason to return products & request a refund. When a full refund is given, an item must be returned in its original packaging with the original delivery document enclosed. The product must be in its original condition & you must cover the cost of the return postage.

  You will be responsible for the product until it reaches us. For your own protection we recommend that you use a secure delivery method that requires a signature upon delivery.

• If you wish to cancel an order for any reason, contact us immediately. We will endeavour to stop the order from being dispatched, but cannot guarantee this. If your order has already been dispatched you are responsible for all handling, outward & return shipping costs. Packages should not be opened but returned to Calamity Creations immediately.